Privacy Policy

At AP Tennis Physio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our tennis physiotherapy services.

By accessing or using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

Personal Identification Information: This includes your name, email address, phone number, and other details you may provide when booking an appointment, contacting us, or subscribing to our newsletter.
Health Information: When you book an appointment or consult with us, we may ask for relevant health details, such as your injury history or current physical condition, to help tailor our physiotherapy services to your needs.
Payment Information: If you make a payment for services, we collect payment details like credit card information or billing address. We use secure third-party services to process payments.
Website Usage Information: We may automatically collect data about your interactions with our website, such as IP address, browser type, device type, pages visited, and time spent on our site. This is done through cookies and similar technologies to improve user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and improve our tennis physiotherapy services.
To communicate with you about appointments, services, promotions, and updates.
To process payments and manage billing.
To respond to your inquiries and provide customer support.
To analyze website traffic and improve our website's performance.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, email marketing platforms) who help us run our business and provide services to you. These providers are obligated to protect your information and can only use it for the purposes we specify.
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, and safety of our business, employees, or clients.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if such a transfer occurs.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience, analyze website traffic, and remember your preferences. Cookies are small text files stored on your device that allow us to recognize your device when you return to our site.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities on our website.

5. Data Security

We implement a variety of security measures to protect your personal information, including encryption, access controls, and secure data storage. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.